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Job Title: Healthcare Quality Improvement Specialist
Job Number:
Organization: Center for Clinical Management Research
Posted: 8/23/2017
Type: Full-Time
Classification: Public Health - General
Industry: Government
Number of Openings: 1
Location: Ann Arbor,  MI    USA
Compensation: 40,000 - 65,000
Position Description: We are recruiting a Healthcare Quality Improvement Coach who will be responsible for coaching VA healthcare quality improvement teams using online distance learning methods as part of the LEAP intervention (see description below). The intervention comprises a 26-week structured curriculum based on the Model for Improvement developed by the Institute for Healthcare Improvement (IHI).

The Learn. Engage. Act. Process. (LEAP) intervention is based on our belief that all VA employees have the power to make healthcare better for Veterans, even in the face of limited time and resources. To this end, LEAP offers virtual training in quality improvement that is supportive, user-friendly, and immediately relevant. LEAP is led by Institute for Healthcare Improvement trained Improvement Coaches, who work with participating teams over a 26-week time period. The core components of LEAP include: brief videos (3 to 10 minutes each), brief readings, assignments, interactive virtual learning collaborative sessions, individual telephone coaching sessions, and developing and completing an improvement project. The improvement project is a small, short term test of measurable change intended to pave the way for implementation of a larger practice innovation. All the LEAP program materials are incorporated on VA’s online community platform, VA Pulse. Teams participate as part of a cohort of multiple teams working on similar projects, thus providing an online community of peers for sharing best practices, problem-solving, and obtaining feedback and support. The duration of the program has been purposefully designed to allow participants to learn and practice key concepts in manageable modules within the course of a daily work routine.

Qualifications: Required Qualifications A Bachelor’s degree in a health-related field is required. A Master’s degree in a health-related field is strongly preferred. Other requirements: interest in issues of health promotion and healthcare quality improvement; personal commitment to high quality work; excellent communication skills, both oral and written in the English language; attention to detail; strong organizational skills; excellent interpersonal skills; the ability to multi-task and prioritize efforts; and the ability to work both as part of a team and individually while meeting deadlines. US citizenship required.

Strongly Preferred Qualifications • Experience with quality improvement methods (i.e., LEAN, Six Sigma, etc.) and tools (i.e., affinity diagram, priority matrix, fishbone diagram, driver diagram, run chart, etc.) in a healthcare setting • Experience coaching individuals and/or teams of people to attain their stated healthcare delivery goals • Experience using person-centered behavior change facilitation skills such as motivational interviewing with healthcare providers and staff

Organization Description: Description of PROVE This position is funded by the PeRsonalizing Options for Veteran Engagement (PROVE) program at the VA Center for Clinical Management Research (CCMR). The overall goal of PROVE is to improve the prevention and management of chronic conditions by supporting Veterans and providers in making personalized healthcare decisions that take into account individual patient risk and preferences.

Description of CCMR The Center for Clinical Management Research (CCMR) is one of 19 Health Services Research and Development (HSR&D) Centers of Innovation supported by the Department of Veterans Affairs (VA). Staffing for CCMR includes Ph.D. and physician investigators, programmers, project managers, and research associates. CCMR has over 100 staff engaged in over 70 research projects funded by VA as well as other federal and non-federal sources.

Closing Date: 11/23/2017
Desired Starting Date:
Contact Name: Nicholas Yankey,  Healthcare Quality Improvement Specialist
Contact Location:

    
Contact Location:
 
      
 
Contact Phone:  
Contact Fax:
Contact Email: Nicholas.Yankey@va.gov
Web Address:
How to Apply: Please email cover letter, resume, and three references to Nick Yankey.

Additional Information:

Web Site Delete Date: 11/23/2017